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Sales & Delivery Operations

Run your wood-product manufacturing with total visibility

This is your ERP if you turn timber into finished products — pallets, doors, windows, or log-house components — and install them for customers. See your material flow, production stages, and installation schedules, and stay in control at every step.
  • ERP for wood-product manufacturing and installation
  • Handles custom orders and complex assemblies
  • Designed for end-to-end wood-product workflows
Trusted by:
Previously Total ERP by Pinja

New: Total ERP by Pinja is now part of Pinja Fusion as Sales and Delivery Operations.

Create customised quotes with sales configurator

Generate offers where customer demands are precisely converted into the ideal product and feature mix, ensuring correct pricing and a winning proposal - every time.

Match materials with sales demands

Ensure the right timber and components are available when production needs them. Avoid shortages and excess inventory.

Built for complex, multi-stage wood product manufacturing

This ERP understands how timber and other raw materials are processed, assembled, packaged and installed.

Track hundreds of components through production

Know what’s in stock, what’s being processed, what’s assembled, and what’s ready for delivery — all in one place.

Success stories from our customers

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Trendi Kaihdin stopped relying on Excel and staff memory to hit €3M in turnover

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Get control of your entire value stream so you can deliver reliably

Create accurate quotes for complex products and services

If you sell highly customised products, CPQ helps sales create accurate, custom product offers, possibly through model collections — with the right configuration, correct pricing, and a professional quote.
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Integrate sales and material requirements

Automatically convert quotes into sales orders and sales orders into material requirements, to ensure you have the right inventory at the right time.
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Manage complex bills of materials (BOM)

Track all the parts and resources needed to build a log house or wooden products — timber pieces, hardware, insulation, paint, fasteners and works. Ensure nothing's missing when production starts.
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Match raw materials with production schedules

Balance material inventory with what sales has promised to customers. Avoid running short on critical materials or stockpiling excess.
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Keep track of timber and component inventory

Always know what’s in your raw material warehouse, what’s coming, and what’s being consumed on the factory floor.
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Coordinate multi-stage production

Track materials as they move through different process phases, assembly and final packaging. Ensure each stage has what it needs.
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Increase capacity usage and shorten lead times

Streamlined operations help you use your capacity more effectively, keep production flowing, and avoid unnecessary delays. Procurement, material usage, and work sequences line up with demand, so lead times stay predictable.
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Reduce manual tracking across production stages

Stop tracking materials on paper or spreadsheets as they move through your facility. Digital visibility shows what's where in real-time.
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Manage custom projects from quote to installation

Coordinate production calendars, delivery schedules, installation teams, and customer timelines. Everyone sees the same real-time information about where each project stands.

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Keep invoicing accurate and project financials in one place

Sales invoices are generated automatically during the sales configuration process and linked to the right project stage. All income, costs, factory expenses, and purchase invoices flow into one financial view — so you always see project profitability.
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Green

COMPLIANCE

Automate compliance and regulatory reporting

Track origin, supplier, and certification information for every incoming load.

Generate regulatory reports automatically to prove PEFC, FSC, and EUDR compliance. 

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Is your capital trapped in excess inventory or resources used in non value-added operations?

If you're building complex wood products and don't know what you have or will need, you're likely compensating with expensive buffers of timber, components, and work in progress. That’s not just taking up space. It’s millions of euros sitting on shelves instead of working for your business, and resources used for non-value added operations instead of making more money to you.

Sales and Delivery Operations gives you the clarity to plan operations accurately, match materials to real demand, and stop overstocking.

The impact:

  • Up to 30% less raw material inventory
  • Faster lead-times with better fullfillment rate
  • Stronger cash flow and better capital efficiency (ROCE)
  • Lower carrying costs from reduced stock levels

Built for large-scale wood manufacturing

Log house manufacturers Managing hundreds of timber pieces plus windows, doors, insulation and trusses through multi-stage production.  
Window and door manufacturers Tracking timber, glass, hardware, and finishing materials through cutting, assembly, and quality control.  
Interior products manufacturers and installers Managing highly customised products and complex project sales.   
Pallet manufacturers Coordinating high-volume production with large timber inventories and optimized cutting patterns.  
Wood component producers Manufacturing products that combine timber with multiple other materials across complex production flows.  

Key capabilities

Log house Customer Relationship Management

Keep all customer data in one place. Track contacts, communication history, and tasks, so information stays organised and nothing gets lost.

Offer & Order Management (CPQ-ready)

Configure-Price-Quote. Create accurate offers and orders for complex products based on customer requirements.  Every configuration follows the correct rules, which keeps pricing consistent and ensures production only receives buildable orders

Product Structures & Stock Management See what materials, components, and products you have in real time. Track timber packages, hardware, and all stock items clearly so you can avoid shortages and unnecessary overbuying.
Production & Manufacturing Management Follow work through assemblies, finishing, and packaging with clear queues and task lists. See what is in progress, what is delayed, and what is ready to move forward.
Loads & Deliveries repare shipments with full accuracy. Check what is ready, what still needs packaging, collect, load, and print waybills and packing lists.
Integrated Calendars Coordinate production, installation, and deliveries with shared calendars that update instantly. Everyone works from the same plan and scheduling conflicts disappear.
End-to-end project management Track each customer project from quote through production, delivery, and installation. Know exactly where every order stands in real-time.
Service & Reclamations Manage service contracts, schedule follow-up work, and track reclamations from one place. Keep customers informed and ensure no service tasks are overlooked.
Customer Portal Mobile tool for seamless information exchange between customers, suppliers, and partners throughout delivery projects. It centralises communication, clarifies responsibilities, and improves the overall customer experience by keeping everyone aligned and up to date.

Integrations

Financial Management Software

Bidirectional ERP–accounting integration automates sales invoices, customer payments, and purchase invoice updates — keeping financial data accurate and aligned in real time.

Warehouse Systems

Links to inventory management for timber and components. Real-time stock updates across multiple warehouses.

CRM Systems Integrates with advanced CRM platforms by transferring customer data directly into the ERP. Customer information stays synchronised, so sales, projects, and production always work with the latest details.
Document Management Systems Integrates with your document management platform to transfer customer-contract documents and other project files directly into the ERP and vice versa, keeping everything organised and easy to access.
Business Intelligence Tools Export production data, material usage, and inventory levels to existing BI platforms for reporting.
Supplier Systems Electronic data exchange for deliveries, component orders, and supplier confirmations.
FORKLIFT APPLICATION

GPS-guided warehouse management and logistics

Tablet-based application for forklift operators. Shows exact package locations, work orders, and next tasks in real-time. Available for log yards and finished product storage.

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Explore all Wood & Forestry solutions 

From logs to finished products, we help wood and forest companies maximise profitability through operational excellence.

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POWERED BY

 

PinjaFusion

One platform.

One partner.

Unified data. 

All solutions run on the Pinja Fusion platform.

Your data flows seamlessly, your AI agents work across operations, and you have one partner accountable for everything.

  • Unified operational data

  • Modular solutions with shared components

  • Embedded AI for planning, forecasting, and diagnostics

  • Secure, scalable cloud foundation 

Explore our latest blogs, guides and webinars

Speak directly with an industry specialist

Book time with Matti Eskelinen for a brief, high-impact discussion on improving your profitability.

Whether you are struggling with reliable delivery lead times or excessive inventory buffers, Matti can show you how specialised expertise and digital tools translate into measurable ROI.

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Matti Eskelinen
matti.eskelinen@pinja.com

Schedule a chat with Matti