Maintenance Operations | CMMS for manufacturers

Detect issues early and react fast

Operators report faults instantly via QR or NFC tags on the machine, or directly through the mobile interface. Maintenance sees the fault notice, attachments, urgency level, and location immediately. With real-time work status, alerts, and automatic updates, technicians can respond before the issue affects production.

Plan and schedule maintenance work predictably

Supervisors build daily and weekly plans using Gantt views, resource load views, and machine-oriented calendars. Work can be reassigned or re-prioritised with drag-and-drop as production changes. Technicians receive updated work cards right away, so plans stay stable even when the day doesn’t.

Keep machines running through preventive and condition-based workflows

Preventive maintenance is executed through route rounds, calendar-based plans, usage counters (RTM), and ACM-triggered tasks. Condition changes — vibration, pressure, temperature, run hours — automatically generate work cards when thresholds are exceeded. Maintenance becomes continuous rather than reactive.

Access the right information at the machine — every time

Technicians open the machine card to see history, spare parts, technical data, documents, measurements, and past work — all on desktop or mobile. Instructions and photos are attached directly to the task, so the person doing the work has every detail needed without searching or going back to the office.

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Manage spare parts and materials without spreadsheets

Material movements — picking, returns, warehouse transfers — are logged directly on the work card. Inventory limits trigger alerts, and purchase proposals flow smoothly into Purchase Orders. Multiple warehouses, FIFO pricing, and real-time balances mean maintenance won’t slow down because a part is missing.

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Is unplanned downtime draining your profits?

Unplanned downtime is costly because it decreases throughput, delays orders, and can cause missed delivery dates and contractual penalties.

Maintenance Operations helps catch problems early, ensuring continuous production and higher output. Maintenance can be planned around production schedules, minimising disruptions and helping maintain product quality. Preventive maintenance extends equipment lifespan, lowers repair costs, and improves safety by preventing hazardous failures.

The impact:

Reduced unplanned downtime and production interruptions
Lower maintenance costs through planned vs. emergency work
Extended equipment lifespan through systematic care
Improved OEE via better gross margin and lower COGS (Cost of Goods Sold)

Key capabilities

Desktop and Mobile Interface

Responsive interface designed for both office and field work. Desktop provides comprehensive planning and analysis tools, while mobile brings essential information to technicians on the shop floor. Work cards, machine data, and maintenance history are accessible anywhere.

Pinja AI Assistant

Intelligent assistant for providing clear instructions and answering questions based on the maintenance and technical documentation for increased productivity and ease-of-use.

Machine Register Centralised database for all equipment information. Each machine card contains complete work history, linked spare parts, technical specifications, maintenance schedules, and documents. Enables full asset lifecycle management from acquisition to retirement.

Production Work Requests Quick fault reporting via QR code scanning, mobile device, machine card, or work schedule. Attach photos, videos, and documents directly to work requests. Captures critical information at the point of failure to accelerate response and root cause analysis.

Spare Parts Register Technical specifications, supplier information, warehouse locations, and machine linkages for every spare part. Versatile search functions help technicians locate parts quickly. Reserve spare parts for planned work and link them to specific machines and maintenance procedures to ensure correct components are always available.

Purchases Get quotations, purchase spare parts to warehouse or directly into work orders, itemless materials or services directly into work orders. Add approval protocols if needed. Annual purchases available as well and different currencies with updatable rates.

Purchase Orders Create and track purchase orders for spare parts, materials, and contractor services directly from work orders. Link POs to specific machines and manage costs within the system.

Work Planning Create and manage maintenance work across calendar-based, route-based, and usage-based schedules. Allocate resources, plan materials, attach maintenance instructions, and coordinate across multiple machines and work types from a single planning interface.

Preventive Maintenance Systematic planning and execution of scheduled maintenance activities. Supports calendar-based intervals, route inspections, usage-triggered tasks, and detailed measurements captured during maintenance work. Resource allocation, material planning, and change management ensure maintenance work is coordinated and documented.

Contact Register Supplier and contractor information management. Store contact details, product lists, service agreements, and supplier-specific documents. Link suppliers to machines and spare parts for faster procurement and vendor coordination.

Document Management Centralised repository for maintenance manuals, procedures, safety documents, and technical drawings. Version control, and document linking to machines, spare parts, and work tasks. Ensures teams always work from current documentation.

Work Permits Manage work permit workflows for high-risk activities. Define permit requirements, approval chains, and safety prerequisites with full documentation for regulatory compliance.

Safety Isolations Plan and execute LOTO and safety isolation procedures before maintenance work. Guide technicians through isolation sequences step-by-step as part of the work order workflow.

Safety Notices Register safety observations and convert them into improvement work orders. Complete audit trail ensures follow-through on safety concerns.

Reporting Pre-configured report templates for maintenance KPIs, costs, work completion, and equipment history. Open database architecture enables custom reporting and BI tool integration. Role-based access controls for sensitive operational data.

PTS / Project Management Manage complex maintenance projects with multiple tasks, resources, and timelines. Coordinate shutdowns, overhauls, or installations with project planning and milestone tracking.

QR Code Machine and spare part identification via QR codes. Scan to instantly access machine cards, create work requests, or retrieve spare part information. Eliminates manual data entry and ensures technicians work on the correct equipment.

Integrations

ERP systems

Exchange work orders, materials, costs, hours, and purchase information with your ERP.

MES & production systems

Integrate production events, machine states, counters, and schedules for real-time maintenance planning.

Pinja Production Operations Coordinate maintenance schedules with production planning to minimise disruption and integrate maintenance work seamlessly with shop floor execution.

Pinja Real-time Monitoring Report maintenance requests from Pinja’s Real-Time Monitoring to the Maintenance Operations module.

HR & workforce systems Synchronise users, roles, skills, and shifts for accurate resource and workload planning.

Reporting, BI & data warehouses Feed maintenance data into BI tools, dashboards, and centralised data warehouses.

Project & document management systems Connect documents, drawings, and project data directly to machines, work orders, or permits.

SCADA, PLC & control systems Pull live machine data — signals, alerts, runtime, vibration, pressure, temperature — into ACM-based maintenance workflows.

LIMS, PIMS & process data systems Use laboratory and process data to support condition-based or compliance-driven maintenance.

CAD, PDM & engineering systems Link machine models, drawings, and parts information directly into maintenance tasks and the machine register.